For enquiries about this policy, please contact us at hello@butterflybakery.com
At Butterfly Bakery, we prioritize your privacy and safeguarding your personal information. This document details our approach to collecting, storing, and securely managing your personal data during your interactions with us. Our website is fully hosted on Hostinger.com who are committed to data protection and are GDPR compliant.

COLLECTION OF PERSONAL DATA

We gather and store your personal information received through various means, including:
– Any information you provide Butterfly bakery or it’s representative to facilitate a contracted service via various communication methods (website, phone calls, email, social media, in person consultations)
– Our website’s contact form and instant messaging
– Our Social media campaigns and platforms
– Wedding fairs, exhibitions and social events
– Wedding and Event planning websites 

TYPES OF PERSONAL DATA

We collect only essential personal data to provide our services. This includes:
– Full name
– Contact address 
– Billing/Shipping address
– Email address
– Phone number
In addition, these are some analytic data we may collect using software tools 
– Internet Protocol (IP) address used
– Log in identification
– Email address
– Passwords
– Session identification
– Page interaction information 

Utilization of Your UTILIZATION OF YOUR PERSONAL AND NON PERSONAL DATA

We use your data to operate and deliver our services, including:
– Processing physical and digital product orders made on our website 
– Responding to inquiries initiated by you or on your behalf. Either by an individual you have authorised or a company.
-Provide ongoing customer or user with assitance/technical support
– Communicating with other contracted vendors for your event with your authorisation
-To create statistical aggregates to help improveour respective services 
– Sending quotes, designs, delivery updates, invoicing, information about schedules classes
– Sending legally required communications or essential service updates

HOW WE USE COOKIES

Cookies are used to keep track of the settings you select on our website and the actions they take on the site. To learn more about cookies in general, please visit https://allaboutcookies.org/

Our cookies are present for;
-To identify persons who use our website 
-Deliver a great browsing experience for our visitors and customers
-To monitor the performance of our website 
-To monitor safety and security of our website 
At the start of your browsing sessions on our website, a cookie banner is displayed to allow you select your prferences. You can choose what cookies you allow and which you reject.

PROTECTION OF YOUR PERSONAL DATA

Our entire website is built and hosted on hostinger.com platform. Using a range of technical and organisational security measures, Hostinger ensures all our data and that of our customers are protected.
For more information about how Hostinger protects your data, please visit hostinger support.
For online transactions, we use Woocommerce stripe payment platform therefore we can access payment information shared.  We only access this information to confirm transactions and provide a service or product. For more information about Hostinger’s  privacy policy, visit Hostinger’s site. For more information about Stripes privacy policy, please visit https://stripe.com/privacy.